Privacy Policy
Full transparency about how we care for your data and your brand’s data.
Data controllers: Ángel Moncada and Susana Sancha (LuaPR).
Purpose: Provision of the web monitoring service and alert delivery.
Legal basis: Contractual relationship and user consent.
Contact: hola@luapr.com
1. Data collection and use
At LuaPR we collect only the information strictly necessary for the service to work. This includes:
- Contact data: name and business email for alert delivery and account management.
- Service configuration: keywords and web sources you decide to monitor.
- Billing data: information needed to process subscription payments, handled securely through Stripe.
2. Artificial Intelligence processing
To provide news summaries and relevance classification, LuaPR uses third-party natural language processing models such as OpenAI. In this process:
- Only the content of detected public news is processed.
- We never send your personal data, such as name or email, to these AI models.
- Your keywords are used only as internal search parameters, not to train public models.
3. Subprocessors and transfers
Your data is stored on secure servers within the European Union. To provide the service we use professional providers that comply with GDPR:
- Infrastructure: Vercel / AWS (EU servers).
- Payments: Stripe (PCI level 1 certification).
- Communications: Postmark or SendGrid for critical alert delivery.
4. Data retention
We keep your data while your subscription is active or for the time required to comply with legal obligations such as billing. When you cancel your account and request deletion, we will remove your projects and configuration within a maximum of 30 days.
5. Your rights
As a user, you have the right to access, rectify, limit or request deletion of your data at any time. Write to hola@luapr.com and we will handle your request as a priority.
Last updated: 20 May 2024.